SHIP & DELIVERY POLICY
Domestic Shipping
For domestic orders within India, we process and ship your items within 1-2 business days from the date of purchase. Once your order has been shipped, you can expect delivery within 3-10 business days, depending on your location and the shipping method selected during checkout. Please note that delivery times may vary during peak seasons and holidays. We partner with reputable shipping carriers to ensure reliable delivery of your orders. Upon shipment, you will receive a tracking number via email, allowing you to track the status of your package in real-time. In the event of any delays or issues with your shipment, please don't hesitate to contact our customer support team for assistance
International Shipping
For international orders, our goal is to process and ship your items within 1-2 business days from the date of purchase. International shipments often require additional time to reach their destination due to customs clearance and other factors. Therefore, please anticipate an estimated delivery time of 15-25 business days from the date of shipment. Please be aware that international shipments may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs regulations vary widely from country to country, so we recommend contacting your local customs office for further information before placing an order. Similar to domestic orders, you will receive a tracking number via email once your international order has been shipped, enabling you to monitor its progress until it arrives at your doorstep. If you have any questions or concerns about international shipping or customs-related matters, please don't hesitate to contact our customer support team for assistance.
Artwork by Shilpa is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8+ Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9008411550 or shilpasagar@hotmail.com.
